Refund policy

At Jewelry Mazal, we do not accept returns or issue refunds for items sold.

If your item arrives defective, contact us within 7 days of delivery. We will provide a prepaid shipping label for you to send the item back. After confirming authenticity, we will repair or replace the defective item at no additional cost.

Cancellations:
Orders ship quickly. We cannot guarantee cancellation once your order is placed.

Contact Information

E-Mail: orders@jewelrymazal.com

Contact form: https://jewelrymazal.com/pages/contact-us

Phone: 718-635-0707

Company number: 067905860

Customer service: Monday to Friday between 9:00 am to 5:00 pm (Eastern Time)

This policy applies only to purchases made on JewelryMazal.com. For items purchased from third-party retailers, their policies will apply.